Maiden Lane Medical Community Standards

We value our patients and our employees. We are all working together to improve the health of patients and the work environment for our employees. This makes us a community. As such we want everyone to know how to be a valuable part of our Maiden Lane Medical community.  

These are our community standards. We expect all members of our community to adhere to these standards as they apply to the individual.  

• Show Respect: We are committed to treating each other with respect at all times.
• No Discrimination: Discrimination of any kind is strictly prohibited.
• No Bullying or Harassment: Bullying, harassment, use of profanity, threats, yelling, intimidation, or any intentional harm directed at patients, staff, or providers will not be tolerated.
• Be Honest: We value honesty and strive for it in all interactions.
• Uphold Dignity: We honor the dignity and worth of every individual.
• Build Trust: Relationships should be built on fairness, truthfulness, and trustworthiness.
• Practice the Golden Rule: Treat others as you would like to be treated.
• Communicate Clearly and Accurately: Always share accurate, complete, and current information.
• Respect Others’ Time: Honor appointment schedules, see patients promptly, and keep your appointments.
• Provide Honest Feedback: Review your care fairly and provide honest feedback.
• Protect Privacy: Safeguard patient information and strictly adhere to HIPAA regulations.