Medical Records

Methods for obtaining your records free of charge:

1.  Log in to your patient portal

  • Hover over “Medical Records” in the left menu.
  • Then click on visit summary to obtain physician notes and visit summaries.
  • Click on current medications for a medication list
  • Click on labs/ diagnostic reports for laboratory and imaging.
  • You can download and pdf all of these documents.

2. Log in to the NYS Health Information Exchange

Paying for medical records:

In order to expedite the processing of medical records requests we have contracted with a third party to fulfill records requests.

All medical records requests can be made by going to: https://epaperroad.ferndaleroad.com

There is a fee for this service which is disclosed on the ePaperRoad website.

Logo for ePaper Road

If you are requesting pathology slides, that have originally been read by a Maiden Lane Medical pathologist, to go to another pathologist or laboratory for a second opinion or additional review, then please complete this form to start the process. 

Please understand that it will take up to 10 business days for Maiden Lane Medical to release the slides. 
To ensure safe handling and accurate delivery, we use a local courier service. There is a $50 flat charge for this service.