Emergencies and After Hours Care Emergencies If you have a life-threatening emergency, please call 911. Please don’t send urgent messages via the portal. After Hours Care A medical provider is available by phone at all times to assist our patients with emergencies, such as hospital admission and evaluation of urgent medical problems. If you need to speak with a physician after hours, please call 646 290 9560. Your call will be routed to a live operator.If you are on your way to an emergency room please let us know so we can coordinate care with the emergency department physicians. This way we can be in touch with the facility where you are being treated and assure the best of care.Please call us regarding all other issues during our normal office hours. Examples of non-emergency issues include requests for treatment of non-urgent conditions, prescription refills, and results of laboratory testing. We’ll be able to address your needs more efficiently and accurately.